Case Studies

Case studies that go beyond the test case

A stream of fresh perspectives, technical deep dives, and expert commentary from the digital world

Case Studies

Proof in Practice

Self-Service Cloud Platform
Manufacturing & Automotive
Self-Service Cloud Platform That Accelerated Enterprise-Wide Transformation
A global manufacturer turned fragmented cloud adoption into a unified self-service platform — cutting provisioning time from weeks to hours.
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DevSecOps Transformation
Financial Services
DevSecOps Transformation for a Regulated Asset Management Enterprise
Security embedded at every stage of the delivery pipeline — making every deployment audit-ready from day one.
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Cloud Migration NBFC
NBFC & Financial Services
Cloud Migration & DevOps Modernisation for a Tier-1 NBFC
On-premise to cloud-native — 40% cost reduction, 3× faster releases, zero downtime across the entire migration.
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Enterprise SaaS Ticketing Platform
Enterprise SaaS
Unified Enterprise Ticketing Platform Built From the Ground Up
10+ ITSM platforms connected with bi-directional sync — one interface for enterprise teams across Jira, ServiceNow, Zendesk and more.
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Crash Test Analytics
Automotive
Crash Test Analytics Platform — Compliance Reporting From Weeks to Hours
Raw crash test sensor data transformed into a queryable analytics layer with automated NCAP compliance reporting for a leading automotive OEM.
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DEWA DevSecOps
Government & Energy — DEWA Dubai
Unified DevSecOps Across a Diverse Technology Estate — Dubai's Largest Utility
10+ technology stacks unified under a single DevSecOps governance framework on Azure DevOps — 60% faster delivery across all teams.
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Travel Booking Platform
Travel & Hospitality
Booking Platform Modernisation — Legacy Monolith to Real-Time Microservices
300+ properties served in real-time, 35% less checkout abandonment, zero downtime during migration — for a leading UK holiday group.
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Bank Email Classification Agent
Financial Services · AI Agent
Email Classification & Response Agent for a Leading Private Sector Bank
600+ intents across 20+ banking products — on-premise LLM deployment auto-routes and draft-responds to 70%+ of inbound emails without agent intervention.
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Universal Document Processor
Financial Services · AI Pipeline
Universal Document Processor That Cuts AI Cost by 60% for a Leading Private Sector Bank
15+ document types, one intelligent pipeline — classifies, pre-processes, and routes each document to the right model, limiting LLM use to complex cases only.
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Ather Energy Call AI
Automotive · Conversation AI
Call Summarisation & Sentiment Agent — Ather Energy
GenAI agent on Google Cloud auto-summarises every customer support call, captures sentiment and action items, and pushes structured records to Salesforce — saving 25 seconds per call.
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Automotive Customer Support AI
Automotive · Conversational AI
24×7 Multi-Channel Customer Support AI — A Leading Indian Automotive Group
Omnichannel AI across web, mobile, and WhatsApp — 60% call deflection, 4.2/5 CSAT, 12+ languages for 150,000+ monthly inquiries.
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Vendor Support Bot
Manufacturing · AI Agent
24/7 Vendor Support Bot for a Large Automotive Manufacturer
RAG-powered agent on live ERP data resolves 70%+ of vendor queries instantly — PO status, payment timelines, tender clarifications — with zero procurement team involvement.
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Trade Reconciliation Agent
Financial Services · Voice AI
Trade Reconciliation Agent for a Leading Broking House
Real-time voice transcription + NLP reconciles phone orders against OMS records — 95% accuracy, under 2 minutes per trade, 100% SEBI audit coverage.
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QSR Underbilling Detection
QSR · Computer Vision
Underbilling Detection via Video Surveillance — A Leading QSR Chain
Computer vision on existing CCTV catches items served but not billed in real-time — 12% revenue recovery across 500+ outlets, manager alert in under 30 seconds.
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QSR Energy and Branding AI
QSR · IoT · Computer Vision
In-Store Energy Optimisation & Branding Compliance AI — A QSR Operator
CV + IoT monitors 300+ outlets for energy waste and brand compliance — 18% energy cost reduction, 95% branding compliance score, automated alerts before trading hours.
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Collection Voice Agent
Financial Services · Voice AI · Collections
Outbound Collection Voice Agent — One of India's Largest Private Sector Banks
Conversational AI handles the full collections call flow autonomously — identifies customer, explains dues, negotiates payment dates, captures promises-to-pay. 3× throughput, 40% cost reduction, 100% script compliance on every call.
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